Diethelm Travel Group Announces New North America Representative
Diethelm Travel Group Announces New North America Representative Adam Szymanksi to Further Grow the United States and Canada Markets BANGKOK: 2 May 2019 – Diethelm Travel Group (DTG), an award-winning inbound tour operator servicing Asia, today announced Adam Szymanski as its new North America Representative in charge of further establishing the company’s reach throughout the United States and Canada. Based in the United States, Szymanski joins Diethelm Travel Group with nearly a decade of experience in travel representation, sales and brand management. Beginning by creating African safari itineraries, he soon moved over to the supplier side of the industry representing more than 37 hotels, camps and DMCs across Africa with Travel Marketing Worldwide. From there, he became the North American representative for Singita through JG Black Book of Travel. Szymanski most recently represented a collection of 26 hotels and six DMCs, including The Fullerton Hotel and Fullerton Bay Hotel in Singapore, as the Director of Sales and Marketing at Passages of Distinction. Through these responsibilities, he’s cultivated close relationships with travel advisers and operators across North America, particularly in key markets such as New York City, Los Angeles, Chicago and Seattle, as well as played a key role in establishing strong brand recognition for various DMCs across six continents. “Diethelm Travel Group has long held close ties to our European markets and now looks forward to continuing building the same level of recognition and relationships throughout North America, welcoming a new wave of Canadian and American travellers,” said Victor Mogilev, Diethelm Travel’s Group Director of Sales. “Adam’s past experience managing DMC brands and vast network of contacts perfectly position him to take on this title and help grow Diethelm Travel’s presence across the region.” Dedicated to creating bespoke Journeys of a Lifetime, Diethelm Travel Group prides itself on its expert team of travel professionals, both within Asia and abroad Adam Szymanksi, North America Representative About Diethelm Travel Group: Diethelm Travel Group boasts more than 60 years of experience in providing a full scope of travel services within Asia. Diethelm Travel Group builds on a long history of industry-leading creativity, solid service-delivery and customised travel solutions: for people, by people. The extensive network has fully licensed and insured offices in Bhutan, Cambodia, China, Hong Kong, Laos, Malaysia, Maldives, Myanmar, Philippines, Singapore, Sri Lanka, Thailand and Vietnam, and has a worldwide reputation as a first-class travel service provider. Diethelm Travel Group employs over 500 multilingual staff and serves hundreds of quality tour operators across the globe. For more information on Diethelm Travel Group and how it delivers unique Journeys of a Lifetime, visit www.diethelmtravel.com. Media Contact: press@diethelmtravel.com
discover what’s new in Asia travel with Diethelm Discovery
Discover What’s New in Asia Travel with Diethelm Discovery Issue #6 of Diethelm Travel’s Exclusive Magazine is Now Available SAO PAULO: 2 April 2019 – Diethelm Travel Group, an award-winning inbound tour operator servicing Asia, today released its latest issue of the biannual Diethelm Discovery magazine. Written by Diethelm Travel’s on-the-ground teams located across Asia, the complimentary publication is carefully designed to provide travel partners with not only new product information, but also interesting cultural and destination-specific insights to help travel partners better understand the nuances of Diethelm Travel’s destinations and offerings. While specially released at WTM Latin America, the digital version of the magazine is available for download here. From flying high over Malaysia in a helicopter to learning how feng shui affects construction in Singapore, driving a tuk tuk in Thailand to staying in a posh tented camp in Cambodia, the abundance of travel experiences Asia has to offer is astounding. This issue’s exclusive content includes details on: New luxury products ranging from lavish yet eco-friendly resorts in the Mergui Archipelago and Cambodia, to elaborate train travel in Thailand Innovative itineraries and excursions offered exclusively through Diethelm Travel Where to hike in Hong Kong and Vietnam How to participate in little-known regional festivals Where to dive in the Maldives and Myanmar Unique day trips led by local experts Other stories cover news and happenings at Diethelm Travel, dates for upcoming regional holidays and more. “Even with more than six decades operating in the region and expert teams across the continent, at Diethelm Travel we’re still always discovering something new – or creating a new way to explore old favourites – and sharing our finds with our travel partners,” said Stephan Roemer, CEO of Diethelm Travel Group. “Over the past year, we’ve concentrated on product innovation and tour customisation, featuring a number of new offerings in this latest issue of Diethelm Discovery.” With its long history providing comprehensive travel services, Diethelm Travel Group offers thousands of experiences in 13 Asian countries. “While agents can always find updated Asia travel information, products and experiences throughout the Diethelm Travel website, newsletters and webinar series, Diethelm Discovery allows us to share a wealth of information in one convenient resource,” said Siprang Srinarintranon, Group Director of Marketing. For more information on Diethelm Discovery magazine, please click to download below or email sales@diethelmtravel.com to request a complimentary hard copy. The Diethelm Travel team can also provide more information in person at WTM Latin America from 2-4 April 2019; please visit Thailand Pavilion stand no. N69.
Diethelm Travel Malaysia Joins Sabah Tourism Board in Promoting Destination to European Market
Diethelm Travel Malaysia Joins Sabah Tourism Board in Promoting Destination to European Market The Established Inbound Tour Operator Will Focus on Increased Joint Marketing Efforts and New Experiences Throughout 2019 Kota Kinabalu: 20 March 2019 – Diethelm Travel Group, an award-winning inbound tour operator servicing Asia, today announced its Malaysia office has entered into a Memorandum of Understanding with the Sabah Tourism Board to increase joint marketing and promotion of Sabah in Malaysian Borneo as a leading tourism destination to European markets. While Sabah is home to an abundance of natural wonders, rich tribal cultures, pristine island oases and intriguing wildlife, such as the icon Bornean orangutan, the region is still relatively new to European travellers. With 30 years of experience operating in Sabah and countless international contacts, Diethelm Travel Malaysia, and its Kota Kinabalu branch in particular, is one of the country’s leading inbound operators. Through the MOU, Diethelm Travel Kota Kinabalu will support Sabah Tourism Board in showcasing Sabah as a preferred “Truly Asia” destination to its European partners to encourage new and repeat visitors and ensure successful, sustainable growth for the sector. New Sabah tours and excursions are also in development and will be available soon. Managing Director of Diethelm Travel Malaysia Manfred Kurz and Datuk Christina Liew, the Deputy Chief Minister and Minister of Tourism, Culture and Environment Sabah, signed the agreement during ITB Berlin 2019. “Malaysia is an extraordinarily ethnically, culturally and geographically diverse country and nowhere is this more true than Sabah,” said Manfred Kurz, Managing Director of Diethelm Travel Malaysia. “The stunning region offers a plethora of unique experiences for both first-time and returning travellers and we see incredible potential for further introducing Sabah to the European market. Between Sabah Tourism Board’s wealth of unique experiences and our vast network and direct marketing capabilities, we’re looking forward to inspiring a new wave of travellers to discover this magical destination.” For more information, please visit www.diethelmtravel.com.
Diethelm Travel Wraps Up Another Successful Show at ITB Berlin 2019
The past three days at ITB Berlin was filled with productive meetings as the Diethelm Travel team welcomed travel partners from around the world. Thank you to all who came out and made the conference such a success. For those not at ITB Berlin this year, here’s a taste of what you can expect more of from Diethelm Travel in 2019: Innovative new products across all 13 countries we operate in A comprehensive range of new offerings and services to further support travel partners and drives sales Increased tailor-made tours and available tour customisations Enhanced customer journeys with a Diethelm Travel spin offering three tiers of travel options to fit guests personal preferences For more information or questions, please contact sales@diethelmtravel.com.
Diethelm Travel Group Acquires Travel Center Asia
Asia Inbound Travel Operator Takes Over Respected DMC with Plans to Blend Business Efforts and Move to Upgraded Headquarters in Bangkok BANGKOK – 04 October 2018 – Diethelm Travel Group, an award-winning inbound tour operator servicing Asia, today announced that it has acquired Travel Center Asia (TCA), one of Thailand’s leading DMC’s based in Bangkok to merge its services. The two companies will continue operating under the Diethelm Travel branding as of 1 November 2018. Boasting over six decades of operation, Diethelm Travel Group employs more than 500 staff worldwide and offers thousands of custom tours throughout 13 countries in Asia. Already one of largest independently owned incoming tour operators in Asia, with the new acquisition, the group will secure even more access to key European markets, in which TCA is a specialist. TCA, which has roots in the globally-recognised Thomas Cook Group, is also known for customised high-end tours and services as well as unique special interest products, such as exclusive cycling tours, and large group incentive experiences – three areas which align well with Diethelm Travel Group’s emphasis on highly unique and tailor-made programmes. “Travel Center Asia has long been a prominent DMC, particularly for Thailand travel,” said Stephan Roemer, CEO of Diethelm Travel Group. “Combining the brand’s excellent relationships within Thailand as well as their key accounts in various European markets and Canada, this new acquisition is an excellent complement to Diethelm Travel’s existing Thailand operations, and further highlights our ambitions to continue strengthening our position as a leading regional DMC partner in Asia.” The acquisition is yet another bold move for Diethelm Travel in a string of promising business announcements made over the past year, including a merger with Tourasia and increasingly profitable quarters. TCA’s owner, Thomas Maurer, will stay on during the transition as the current TCA team continues routine operations under the Diethelm Travel brand. All key members of TCA will move to become part of the new team ensuring a seamless transition while maintaining the highest servicing standards for all tour operator partners and their guests. “I’m confident that the acquisition is a smart move for both entities as each is committed to providing unparalleled on-the-ground service, excellent rates and unique Asia travel products throughout the region,” said Thomas Maurer, owner of Travel Center Asia. “I look forward to seeing how the two companies come together and continue to grow.” Additionally, Diethelm Travel’s Bangkok headquarters will move to newly upgraded offices in the heart of Bangkok’s major central business district on Silom Road. The company expects to complete its relocation and continue operations as usual to provide clients with even better services from 1 December 2018. For more information, please visit www.diethelmtravel.com or simply contact us at press@diethelmtravel.com.
Diethelm Travel Group Rolls Out Online Agent Portal “My Diethelm”
Diethelm Travel Group Rolls Out Online Agent Portal “My Diethelm” Exclusive New System Offers In-Depth Asia Travel Information, Inspiration and Business Insight BANGKOK – 21 September 2018 – Diethelm Travel Group, an award-winning inbound tour operator servicing Asia, today launched an exclusive agent section of its website specially designed to provide comprehensive information, resources and updates available to agents 24/7. The online hub offers inside access to sourced content from all of Diethelm Travel’s 13 country offices allowing agents to easily stay up to date on new products and promotions, many of which are only available through Diethelm Travel. The rich resource also helps agents more fully explore and understand destinations from the convenience of their computer to then better guide and serve their clients. Available only to registered agents, key features of “My Diethelm” include: A streamlined dashboard summarising newly added information Product updates from all 13 Asian countries Diethelm Travel operates in Special promotions on hotels and travel packages Downloadable files sharing useful business intelligence, such as marketing materials, inspection reports, travel tips, hotel development and construction reports, etc. Destination guides highlighting local recommendations from Diethelm Travel’s on-the-ground experts of the best places to dine, shop and more Access to Diethelm Travel’s webinar series including past webinar archives available to replay with downloadable presentation files An image gallery where agents can download exclusive Diethelm Travel images to use in marketing materials Archived newsletter content An event calendar highlighting unique holidays, festivals and events to help plan ahead for special trips A downloadable tariff function will also be added in the near future allowing agents to log in and easily retrieve all pricing of Diethelm Travel’s various products including hotel rates, packages, excursions and transfer services. “With dedicated offices across 13 different countries and more than six decades of operating in the region, Diethelm Travel holds a wealth of knowledge and personal experience that we strive to share with our clients,” said Siprang Srinarintranon, Group Director of Marketing of Diethelm Travel Group. “With ‘My Diethelm’, now we can share this insight more easily and regularly. All information available in the portal has been carefully curated by each country’s general manager and local teams to ensure that it is not only accurate and highly useful but also an inspiring read.” To access ‘My Diethelm’, go to www.diethelmtravel.com/agent-registration to register or contact sales@diethelmtravel.com for any questions.
Diethelm Travel Group Announces Profitable First Half Plus More Projected Growth for 2018
Asia Inbound Travel Operator Leads the Pack in Progress, Corporate Governance and Compliance Less Than One Year After New Management BANGKOK: 20 August 2018 – Diethelm Travel Group, an award-winning inbound tour operator servicing Asia, today announced its two best quarters since 2009, less than one year after CEO Stephan Roemer joined the company. The company’s performance is within planned expectations for a solid profit and projected growth forecasted to hit more than 30% by the end of 2018. With 13 regional offices in countries across Asia plus remote teams in the U.K., U.S., France and Turkey, the leading inbound tour operator is showing growth not only in profitability but also global reach, luxury offerings and rates of incoming travellers. Additionally, Diethelm Travel Group is continuing to meet the highest international standards when it comes to corporate governance and compliance, matching its parent company, the Swiss Diethelm Keller Holding. Along with clean business practices, safety is also of utmost importance for Diethelm Travel Group staff, partners and guests. The company boasts the highest possible third party liability insurance covering all regions, as well as crisis management plans, and health and safety programmes that meet global standards. While Diethelm Travel Group has maintained its superior safety and compliance practices over the years, the company, which employs more than 600 staff worldwide and offers nearly 4,000 custom tours throughout Asia, is enjoying a renewed sense of growth under the stewardship of Stephan Roemer. Roemer is known as a determined hands-on manager and took over as CEO in October 2017 while merging Diethelm Travel Group with Switzerland-based Asian travel specialist, Tourasia. The merger marked Diethelm Travel Group becoming one of the largest incoming tour operators in Asia. “Since opening in Bangkok in 1957, Diethelm Travel Group has long been cons idered a pioneer in the region,” said Stephan Roemer, CEO of Diethelm Travel Group. “Now, we’re proud to say that Diethelm Travel Group is staying true to its roots while surpassing our goals for 2018 and moving forward into a new era of service.” With more than 60 years of operation and one-of-a-kind authentic experiences in Bhutan, Cambodia, China, Hong Kong, Laos, Malaysia, Maldives, Myanmar, Philippines, Singapore, Sri Lanka, Thailand and Vietnam, Diethelm Travel Group is not only well positioned to serve seasoned travellers Journeys of a Lifetime but business partners and agents with sustained service backed by respected business practices. For more information, please contact us a t press@diethelmtravel.com.
Diethelm Travel Group Names New Sales Representative for the U.K.
Industry Veteran David Carlaw to Provide Hands-On Support to Key Markets BANGKOK – 17 August 2018 – Diethelm Travel Group (DTG), an award-winning inbound tour operator servicing Asia, today announced the appointment of David Carlaw to Sales Representative – U.K. With in-depth knowledge of Asia travel, Carlaw will be able to provide outstanding value to Diethelm Travel partners on the ground in the U.K. Working in the travel industry for more than 30 years, Carlaw brings a wealth of knowledge and experience to the role, including nearly 25 years focusing on product management and contracting within the Asia Pacific region. The industry veteran was most recently Head of Faraway Product for Premier Holidays where he played an integral role in developing the product. Over the course of his tenure, he helped grow the company’s offerings from a small Far East pamphlet to a large worldwide brochure, including launching the company’s South Africa, Australia, and India brochures. Carlaw’s direct experience contracting for Thailand, Malaysia, Singapore, Sri Lanka, The Maldives, Hong Kong, and China in particular further position him to take on his new role with Diethelm Travel Group. “The U.K. is one of Diethelm Travel’s main markets and it’s essential that we stay close to our key partners while offering convenient access to our bespoke services,” said Victor Mogilev, Diethelm Travel’s Group Director of Sales. “Between David’s extensive career, commercial knowledge and refined understanding of operational elements – not to mention his familiarity with Asia – I’m confident he’ll provide our clients with service and solutions that not only meet but exceed expectations.” Dedicated to creating bespoke experiences and unforgettable Journeys of a Lifetime, Diethelm Travel Group prides itself on its dedicated team, both within Asia and abroad. David Carlaw
Diethelm Travel Thailand Supports Thai Arts
Diethelm Travel Thailand Supports Thai Arts Inbound Tour Operator Sponsors 61st Royal “Honour of Thai Film” Award Ceremony Diethelm Travel Thailand was invited as a special guest for the “Honour of Thai Film” award ceremony in Bangkok on 26 June 2018. The royal accolade is greatly respected within Thailand with recipients going on to receive the award directly from the King in his palace. Though a Swiss company, Diethelm Travel Group has long established roots in Bangkok where its offices opened up in 1957, coincidentally the same year the Honour of Thai Film awards were also founded. To further deepen the company’s connections to Thailand as well as support local communities and initiatives, Diethelm Travel Thailand was one of the main sponsors for this year’s award ceremony. On behalf of Stephan Roemer, Diethelm Travel’s CEO, the event was attended by Samarnnopphon Ratanathamthitaya, Head of Product and Operation and Siprang Srinarintranon, Group Director of Marketing. Stephan will again be invited by the palace to be present in front of the King Rama X.
Diethelm Travel Group Launches Spanish Language Version of Website and More Sales Support
Diethelm Travel Group Launches Spanish Language Version of Website and More Sales Support New Functionality and Team Will Help Better Serve Key Spanish-Speaking Markets BANGKOK – 29 March 2018 – Diethelm Travel Group, an award-winning inbound tour operator servicing Asia, today launched a Spanish-language version of its website. The content is available on the company’s existing website, www.diethelmtravel.com, with the new option to switch the language from English to Spanish. Additionally, the company announced hiring extra Spanish-speaking staff for its head sales and operations teams based in Bangkok. Specially designed to support clients from Spanish-speaking markets, encompassing Spanish and Latin American travellers, the website features all the functionality of Diethelm Travel’s existing English content, including easy online booking capabilities. With the new website and added support, Diethelm Travel expects to grow its reach and sales within the Spanish-speaking and Latin American markets considerably in 2018. Visitors to Asia from Latin America in particular tend to travel for longer periods of time on multi-country tours customised to meet their travel needs regarding time, budget and specific interests. Diethelm Travel’s presence across the Asian continent combined with the company’s leading tailor-made programmes and personal concierge services make it a seamless fit for these travellers who want to maximise their time travelling through the region with meaningful experiences. “Operating in 13 different countries and working closely with clients from countless more, we understand the importance of communicating with people in their native language to establish a true sense of trust and mutual understanding. Having specialist language competence is therefore crucial and we pride ourselves on our multilingual teams, particularly for English, German, French, Spanish and Russian,“ said Victor Mogilev, Group Director of Sales at Diethelm Travel Group. “Now with the Spanish-language version of our website and additional Spanish-speaking team members, we’ve not only made it easier for agents and travellers to access rich travel information and planning tools, but are expanding our trade network further within the Spanish and Latin American markets to share our expert understanding of what Asia offers as a high-end destination.” To access the site, visit www.diethelmtravel.com/es. For more information about how Diethelm Travel Group can support Spanish-speaking agents and travellers, please email sales@diethelmtravel.com. click to explore now