Shiyi Tay joins our Singapore team
Diethelm Travel Group Names New General Manager for Diethelm Travel Singapore Shiyi Tay Joins Leading DMC to Focus on Integrating Additional Digital Workflows and Services to Further Support Global Agents SINGAPORE – 20 July 2020 – Diethelm Travel Group (DTG), an award-winning inbound tour operator servicing Asia, today announced Shiyi Tay as Diethelm Travel Singapore’s new general manager. Shiyi will concentrate on further implementing Singapore’s digital workflows and online services, giving agents increased access to the best dynamic rates and individual assistance from the experienced Diethelm Travel team. With more than 15 years working in Singapore’s tourism and hospitality industry, Shiyi has a proven track record and brings a wealth of experience to the role, ranging from her early days directly interacting with travellers by handling bespoke travel arrangements to becoming an expert in travel business technologies that help streamline workflows while better supporting clients and travellers. Shiyi most recently served as Business Planning Manager at Tour East Group Headquarters where she led a team that implemented the Tourplan NX connected travel management systems across all offices to support the global inbound business. Prior to that, Shiyi was the company’s Business System Manager in charge of API-related matters and system upgrades. In addition to her technology experience, Shiyi also previously served as product development manager, focusing on product development and procurement. Shiyi will take over management duties from Judy Lum, who is retiring after nearly three decades in the industry and four years serving as Diethelm Travel Singapore’s general manager. Yvonne Wong, who has been Diethelm Travel Singapore’s business consultant, will also be retiring at the same time. “As a highly intriguing, culture-rich nation, Singapore holds a unique place in Asia’s tour offerings and I look forward to having someone as highly experienced and well-connected as Shiyi to be the next general manager to lead our Singapore services into a new travel era,” said Stephan Roemer, Diethelm Travel Group CEO. “While we will certainly miss Judy and Yvonne’s skilled guidance, I am confident that Shiyi will be an excellent addition to our dedicated team and help create a wealth of singular new experiences for our agents and guests as Singapore travel evolves following the pandemic.” Dedicated to creating bespoke Journeys of a Lifetime, Diethelm Travel Group prides itself on its expert team of travel professionals, both within Asia and abroad. Contact us: sales@diethelmtravel.com
uncover Asia travel information and inspiration for a new age of exploration
Latest Diethelm Discovery Issue Looks Forward to Travel After Border Closures BANGKOK: 18 August 2020 – Diethelm Travel Group, an award-winning inbound tour operator servicing Asia, today released its newest issue of the self-published Diethelm Discovery magazine available online. Published twice a year, and written by Diethelm Travel’s expert teams located across Asia, the magazine is designed to provide agents insight on new products, travel tips and unique experiences throughout 13 Asian countries. Diethelm Travel has spent over six decades powered by an insatiable desire to travel and guide others in their own unique journeys. In the past months, however, the ability to explore freely has been limited in ways never experienced before. This challenging time has made us appreciate travel and the importance of connecting with others even more. Our employees have joined together to imagine what we would like travel to look like in the future and create even more ways for our customers to connect with authentic travel experiences. In this eighth edition of Diethelm Discovery, readers can discover a variety of immersive ways to explore Asia, from one-of-a-kind accommodation options – such as rustic treehouses set high in leafy canopies or luxurious glamping tents situated on tranquil riverbanks – to socially responsible experiences that support the local community, culture, environment and wildlife. “Within these pages, you’ll find what’s currently fueling our wanderlust, what we think travellers will be most interested in once restrictions lift, and what we’re doing to ensure they have incredible experiences while always putting health and safety first,” said Stephan Roemer, CEO of Diethelm Travel Group. “Whether your clients are driven to discover different destinations through the regional cuisine or want to base their travels on the seasons experiencing vibrant natural settings, we’ll be with you every step of the way.” Click here to download the digital version of the magazine. For more information on Diethelm Discovery magazine or to request a complimentary hard copy, please contact sales@diethelmtravel.com or visit www.diethelmtravel.com.
explore the hottest Asia travel trends, tips and tours with Diethelm Discovery
Explore the hottest Asia travel trends, tips and tours with Diethelm Discovery Latest Issue from Diethelm Travel Group Showcases Eco-Friendly Escapes and More LONDON: 4 November 2019 – Diethelm Travel Group, an award-winning inbound tour operator servicing Asia, today released its newest issue of the self-published Diethelm Discovery magazine at WTM London. From high in the Himalayas to diving in the Maldives, Malaysia’s lush rainforests to the Mekong Delta’s watery pathways, Asia boasts a wealth of varied habitats, eco-systems and natural attractions. These distinct surroundings not only serve as picturesque backdrops to Asian adventures but also play a significant role in shaping the communities, cultures and cuisines that call them home. In this seventh edition of Diethelm Discovery, readers can learn more about some of the continent’s most stunning places and exceptional ways of travelling, such as kayaking in Sri Lanka, escaping to an eco-friendly resort on a Thai island or indulging in a restorative wellness retreat in the Philippines. With a focus on sharing the most unique destinations and nature-focused experiences across the continent, the magazine also covers special offers and travel tips, upcoming holidays and festivals, standout culinary experiences and more. Click here to download the digital version of the magazine. Hard copies are also available at WTM London from the Diethelm Travel team at booth AS801 and AS1050. “Diethelm Discovery is designed as a helpful resource for our agents and partners to stay up to date on the latest Asia travel trends so they can better serve their clients’ travel desires,” said Stephan Roemer, CEO of Diethelm Travel Group. “Along with revealing exclusive new products, in this issue, we’ve also asked some of our expert team members to share their personal stories of daily life and new rare experiences for a true insider’s look at Asia travel. Here’s to more Journeys of a Lifetime!” For more information on Diethelm Discovery magazine or request a hard copy, please contact press@diethelmtravel.com.
Diethelm Travel Group Named Asia’s Leading Destination Management Company and More with Recent Award Wins
Diethelm Travel Group Named Asia’s Leading Destination Management Company and More with Recent Award Wins Company Claims Top Recognition in Three International Travel Award Listings BANGKOK: 22 October 2019 – Diethelm Travel Group (DTG), a leading inbound tour operator servicing Asia, has been on a winning streak claiming top titles in the recent World Travel Awards, PATA Gold Awards and TTG Travel Awards. First and foremost, the DMC claimed the title of Asia’s Leading Destination Management Company 2019 in the 26th annual World Travel Awards. Two of the group’s regional arms also received esteemed recognition with Diethelm Travel Thailand winning the Thailand’s Leading Destination Management Company 2019 title and Diethelm Travel Cambodia claiming Cambodia’s Leading Destination Management Company 2019 award. Voted for by travel and tourism professionals worldwide, the globally recognised awards mark one of the industry’s highest international honours. In September, the company received a PATA Gold Award in the Marketing Media – E-newsletter category for 2019. Organised annually by the Pacific Asia Travel Association, the prestigious awards recognise tourism initiatives throughout the region within four categories: Marketing, Education and Training, Environment, and Heritage and Culture. Additionally, Diethelm Travel Thailand, the Bangkok-based arm of Diethelm Travel Group, was named Best Travel Agency – Thailand in the TTG Travel Awards 2019. This is the ninth time Diethelm Travel has claimed a TTG Awards honour in the past 12 years. Organised annually by TTG Asia, the TTG Travel Awards recognises the best of the Asia-Pacific tourism industry as voted on by readers of TTG Asia, TTG China, TTG India, TTGmice, TTG-BTmice China, TTGassociations and TTG Asia Luxury. “Our teams across Asia continually serve as a source of inspiration and motivation for me thanks to their ongoing dedication, industry insight, innovative initiatives and individuality,” said Stephan Roemer, CEO of Diethelm Travel Group. “I take pride in helming such an established, well-trusted organisation and am honoured that these recent awards have recognised our efforts as well. The fact that these awards were often voted on by our international peers and travellers makes them even more meaningful as we keep people – from our valued agents and guests to expert guides and knowledgeable travel consultants – at the core of all we do.” First founded in Bangkok in 1957, Diethelm Travel has grown to encompass thousands of exclusive offerings in 13 different countries across Asia – Bhutan, Cambodia, China, Hong Kong, Laos, Malaysia, Maldives, Myanmar, Philippines, Singapore, Sri Lanka, Thailand and Vietnam – while establishing itself as the only DMC with its own comprehensive network of locations throughout Southeast Asia serving discerning mid- to high-level clients. Along with setting high customer service standards, the company continually develops its Journeys of a Lifetime to enrich both agent and traveller experiences with customised service, bespoke itineraries, local connections and a commitment to cultural, communal and environmental sustainability. For more information, please visit www.diethelmtravel.com.
Diethelm Travel Group Named Asia’s Leading Destination Management Company by World Travel Awards
Diethelm Travel Group Named Asia’s Leading Destination Management Company by World Travel Awards Diethelm Travel Thailand and Diethelm Travel Cambodia Also Claim Top Spots PHU QUOC: 15 October 2019 – Diethelm Travel Group (DTG), an award-winning inbound tour operator servicing Asia, has claimed the title of Asia’s Leading Destination Management Company 2019 in the 26th annual World Travel Awards. Two of the group’s regional arms have also received esteemed recognition with Diethelm Travel Thailand winning the Thailand’s Leading Destination Management Company 2019 title and Diethelm Travel Cambodia claiming Cambodia’s Leading Destination Management Company 2019 award. Voted for by travel and tourism professionals worldwide, the globally recognised awards mark one of the industry’s highest international honours. First founded in Bangkok in 1957, Diethelm Travel has grown to encompass thousands of exclusive offerings in 13 different countries across Asia – Bhutan, Cambodia, China, Hong Kong, Laos, Malaysia, Maldives, Myanmar, Philippines, Singapore, Sri Lanka, Thailand and Vietnam – while establishing itself as the only DMC with its own comprehensive network of locations throughout Southeast Asia serving discerning mid- to high-level clients. Along with setting high customer service standards, the company continually develops its Journeys of a Lifetime to enrich both agent and traveller experiences with customised service, bespoke itineraries, local connections and a commitment to cultural, communal and environmental sustainability. “Our teams across the continent continually serve as a source of inspiration and motivation for me thanks to their ongoing dedication, industry insight, innovative initiatives and individuality,” said Stephan Roemer, CEO of Diethelm Travel Group. “I take pride in helming such an established, well-trusted organisation and am honoured that the World Travel Awards has recognised our efforts as well. The fact that these awards were voted on by our international peers and travellers makes them even more meaningful as we keep people – from our valued agents and guests to expert guides and knowledgeable travel consultants – at the core of all we do.” “Special recognition is also deserved by our Diethelm Travel Thailand and Diethelm Travel Cambodia teams for their standout service in 2019,” Roemer added. The World Travel Awards comes on the heels of Diethelm Travel Group also winning a 2019 PATA Gold Award and Diethelm Travel Thailand being named Best Travel Agency – Thailand. For more information on Diethelm Travel Thailand, please visit www.diethelmtravel.com or contact press@diethelmtravel.com.
Diethelm Travel Thailand Named Best Travel Agency – Thailand in the 2019 TTG Travel Awards
Diethelm Travel Thailand Named Best Travel Agency – Thailand in the 2019 TTG Travel Awards Recognition Marks Leading Inbound Operator’s 9th Win BANGKOK: 27 September 2019 – Diethelm Travel Thailand, the Bangkok-based arm of Diethelm Travel Group, has been named Best Travel Agency – Thailand in the TTG Travel Awards 2019. This is the ninth time Diethelm Travel Group has claimed the TTG Travel Awards honour in the past 12 years. Organised annually by TTG Asia, the TTG Travel Awards recognise the best of the Asia-Pacific tourism industry as voted on by readers of TTG Asia, TTG China, TTG India, TTGmice, TTG-BTmice China, TTGassociations and TTG Asia Luxury. Stephan Roemer, CEO of Diethelm Travel Group, accepted the award on behalf of the company last night at the Annual TTG Travel Awards Ceremony & Gala Dinner held at Centara Grand & Bangkok Convention Centre. “As always, it’s an honour to be named Best Travel Agency – Thailand as it’s a testament to our ongoing dedication and work ensuring our agents and guests receive only the best service and quality,” said Stephan Roemer, CEO of Diethelm Travel Group. “Our agents and travellers have myriad options when it comes to visiting the Land of Smiles, so we continually strive to stand out from the crowd and provide highly valuable, bespoke service that always exceeds expectations. The TTG Travel Awards’ recognition serves as proof that we’ve accomplished our goal for yet another year.” First founded in Bangkok in 1957, Diethelm Travel Thailand has long established itself as one of the region’s most trusted travel providers thanks to its close local connections, cultural insight and impeccable service. Today, the company offers thousands of localised experiences across the country as well as travel services in 12 other Asian countries. For more information on Diethelm Travel Thailand, please visit www.diethelmtravel.com or contact info@diethelmtravel.com.
Diethelm Travel Group Accepts PATA Gold Award for Marketing Media
Diethelm Travel Group Accepts PATA Gold Award for Marketing Media Leading Tour Operator Recognised for Standout E-newsletter Campaign KAZAKHSTAN – 20 September 2019 – Diethelm Travel Group (DTG), an award-winning inbound tour operator servicing Asia, has received a PATA Gold Award in the Marketing Media – E-newsletter category for 2019. Organised annually by the Pacific Asia Travel Association (PATA), the prestigious awards recognise tourism initiatives throughout the region within four categories: Marketing, Education and Training, Environment, and Heritage and Culture. Siprang Srinarintranon, Diethelm Travel’s Group Director of Marketing, accepted the award on behalf of the company at PATA Gold Awards Dinner and Presentation in Kazakhstan last night. Diethelm Travel’s winning submission highlighted an e-newsletter campaign that effectively showcased Diethelm Travel’s sustainable and responsible tourism initiatives. The email content was designed for recipient agents to share the mailing’s travel tips with their clients, providing further value, local insight and expert advice. “We’re honoured to be recognised by PATA for our communication efforts,” said Srinarintranon. “Today’s travellers and travel professionals have a wealth of information at their fingertips however, this often results in information overload or data fatigue. With this in mind, it’s more important than ever to provide our clients with trusted, accurate information and local insight to our fascinating destinations in continually new and engaging ways.” Known for crafting exclusive Journeys of a Lifetime across 13 countries in Asia for more than the past 60 years, Diethelm Travel Group prides itself on its expert team of travel professionals worldwide.
Diethelm Travel Group Announces New Thailand General Manager
Industry Veteran Christian Stoeckli Joins Leading DMC BANGKOK, 3 September 2019 – Diethelm Travel Group (DTG), an award-winning inbound tour operator servicing Asia, today announced Christian Stoeckli as its new General Manager for Diethelm Travel Thailand. Stoeckli joins the company’s Bangkok headquarters from his most recent role as Chief Contracting Officer and acting CEO for Meeting Point Asia Ltd. Originally from Switzerland, Stoeckli boasts more than 35 years of experience specialising in product management and contracting for Southeast Asian destinations, including for companies such as Kuoni Reisen AG, FTI Touristik and TUI Switzerland. In his new role, Stoeckli will be responsible for guiding the Diethelm Travel Thailand office’s overall strategy including continuing to extend its line of customisable services and offerings. His vast network and solid reputation are direct results from Stoeckli’s knowledge in product management and procurement as well as his rapport amongst staff and suppliers. “With his extensive background in the Asia tourism industry and strong Thai supplier connections in particular, Christian brings not only a wealth of experience but a unique perspective to Thailand’s ever-evolving tourism landscape,” said Stephan Roemer, CEO of Diethelm Travel Group. “I look forward to having Christian join our motivated Thailand team and have no doubt that he will be an incredible asset – not simply meeting our core values and performance goals, but exceeding them.” In addition to offering highly localised Journeys of a Lifetime in Thailand, Diethelm Travel Group also takes travellers to 12 other countries across Asia: Bhutan, Cambodia, China, Hong Kong, Laos, Malaysia, Maldives, Myanmar, Philippines, Singapore, Sri Lanka and Vietnam. Christian Stoeckli General Manager Diethelm Travel Thailand Effective December 2019
Diethelm Travel Group Named PATA Gold Awards Winner 2019
Leading Tour Operator Recognised for Distinctive Marketing Initiatives and Results BANGKOK: 1 August 2019 – Diethelm Travel Group (DTG), an award-winning inbound tour operator servicing Asia, has received the PATA Gold Award in the Marketing Media – E-newsletter category for 2019. Organised by the Pacific Asia Travel Association (PATA), the annual awards recognise outstanding efforts in the region’s tourism industry focusing on four primary categories: Marketing, Education and Training, Environment, and Heritage and Culture. This year, winners were selected by an independent judging committee from nearly 200 entries. Diethelm Travel’s winning submission highlighted a recent e-newsletter campaign which took a multi-dimensional approach sharing a variety of content types and incorporating creative sources to showcase a comprehensive look at Diethelm Travel’s sustainable and responsible tourism initiatives. Designed to spark increased awareness of Diethelm Travel’s products and serve as a resource for travel agents to become more educated about responsible travel in Asia, the e-newsletter performed noticeably better than previous mailings with above-average open and click rates. Many travel agents shared the travel tips provided within the content to their own clients before clients embarked on their Asian journeys – the true sign of a successful mailing as it showed the increased awareness, care and commitment of all parties involved to support responsible travel. “We’re always looking for new ways to communicate important information and essential resources to our valued clients and travel partners while also ensuring our message is thought-provoking, accessible and even entertaining,” said Siprang Srinarintranon, Diethelm Travel’s Group Director of Marketing. “It’s an honour to be recognised by PATA for our ongoing efforts. Not only is it gratifying to see our collective teamwork celebrated but it also motivates us to continue building on our successful marketing activities.” Dedicated to creating exclusive Journeys of a Lifetime across Asia for the past six decades, Diethelm Travel prides itself on its expert team of travel professionals worldwide.
all aboard the Eastern & Oriental Express train for an exclusive lunch experience
All Aboard the Eastern & Oriental Express for an Exclusive Lunch Experience Travel from Kanchanaburi to Bangkok on a One-Time Departure from Diethelm Travel Thailand This November BANGKOK – 17 June 2019: Diethelm Travel Thailand, an award-winning inbound tour operator servicing the Land of Smiles, has collaborated with the iconic Eastern & Oriental Express luxury train to offer an exclusive journey this 2-3 November 2019. Diethelm Travel Thailand guests will be able to board the world famous Eastern & Oriental Express in Kanchanaburi, Thailand to savour a sumptuous four-course lunch and unlimited house wine, beer and spirits while rolling through the countryside to Bangkok. The lavish lunch marks a unique opportunity to experience the opulent train, which is usually only possible to book on multi-day journeys between Bangkok and Singapore or Kuala Lumpur. Guests will enjoy meticulously prepared dishes fusing French cooking techniques with Southeast Asian flavours for around two hours and then spend the remaining two hours time onboard from the outside observation car or soaking up the jazz club ambiance in the bar carriage whilst a live piano player tickles the ivories. Free-flow house beverages will continue to be available throughout the afternoon. The once-in-a-lifetime lunch is included as part of an exclusive package now available for booking. The once-in-a-lifetime lunch is included as part of an exclusive package now available for booking. Rates begin at USD 555 per person when booking a minimum of two people. Travellers can also choose to join extended three-day group programmes or completely tailor their journey around Thailand’s central region for more memorable experiences. “Riding Belmond’s Eastern & Oriental Express is the epitome of a bucket-list experience,” said Janejira Vewatanawarangkun, General Manager of Diethelm Travel Thailand. “With this offering available exclusively through Diethelm Travel Thailand, discerning travellers, particularly within the Asian market, have a rare opportunity to experience the elegance and opulence of the Eastern & Oriental Express without having the time or budget to do the entire route between Singapore to Bangkok.” Evoking a bygone era of sophisticated train travel, the Eastern & Oriental Express has captured travellers’ imaginations since its inaugural journey from Bangkok to Singapore in 1993. With train carriages modelled after Indochina’s colonial aesthetic, superb 5-star service and exquisite cuisine, the train offers one of Southeast Asia’s most luxurious experiences. For complete itinerary details, tour customisations and more information on Diethelm Travel Thailand’s exclusive journey aboard with Eastern & Oriental Express this November, please visit 2-Day Kanchanaburi and the Luxury Eastern and Oriental Express or read our blog. For inquiries, please contact us at: sales@diethelmtravel.com.