With more than 15 years working in Singapore’s tourism and hospitality industry, Shiyi has a proven track record and brings a wealth of experience to the role — from her early days directly interacting with explorers by handling bespoke travel arrangements to becoming an expert in travel business technologies that help streamline workflows while better supporting clients and travellers.

Prior to joining DTH Travel Singapore in 2022, Shiyi was the Business Planning Manager at Tour East Group Headquarters where she led a team that implemented the Tourplan NX connected travel management systems across all offices to support the global inbound business. In addition to her technology experience, Shiyi also previously served as product development manager, focusing on product development and procurement.